If not, a new headset will need to be purchased. If the same result, check to see if your headset is within warranty to get a replacement. If the issue persists, one last troubleshooting step you can try is connecting your Plantronics headset to your computer, and trying to update the firmware, like in steps 5-8 above.Īfter a firmware update, try your Plantronics Bluetooth headset again and see if the issue is fixed. 4 The basics Your first look When you first open Plantronics Hub, you see one of two screens: If no Plantronics headset is connected to the computer. If not, there could be an issue with your mobile phone rather than the headset. If this doesn't fix your issue, connect your Plantronics headset to a different cell phone and see if the same issues persists. Your Plantronics headset should now be reset.Pair your Plantronics headset back to your cell phone (follow manual if unsure how).Power your cell phone off, then power it back on. Remove the Plantronics headset from your cell phones paired devices.Plantronics battery replacement guide for W440, W445, W740, and W745 Plantronics battery replacement guide for W710, W410, W420, and W720 Reset Plantronics Bluetooth Headset Models: Voyager 8200 UC, Voyager 3200 UC, Voyager 5200, Voyager 5200 UC, Voyager Focus UC, Voyager Legend UC, Voyager Legend Once the update is done, your Plantronics headset is now reset!.Once downloaded click "Notifications" and if there's an update available, click Update.Download the Plantronics Hub if not downloaded already.Plugin the included USB cable from your Plantronics charging base to your computer.Place your headset in the charging base.Wait 10 seconds then replug both the AC power and battery in like normal.Remove your battery (W730, W430 battery can't be removed).Plantronics CS50 and CS55 battery replacement guide Plantronics CS351n, CS361n, C052, CS510, and CS520 battery replacement guide Plantronics CS540 (C054) battery replacement guide Plantronics Headset Reset For Savi 700, Savi 4 Series Models: Savi W8210, W8220, W8240, W8245, W740, W745, W730, W720, W710, W440, W445, W430, W420, W410 Your Plantronics headset should now be reset and working.Wait 10 seconds, then replug your AC power and battery.Remove your battery (CS70n, CS530, C053 battery can't be removed).Launch the Amazon Alexa app and follow the instructions to set up your headset 2. From Plantronics Hub main menu, choose Apps > Amazon Alexa > Enable 5. Launch Plantronics Hub app and ensure that your headset (firmware) is up-to-date 4. Update your Plantronics Hub mobile app (software) if necessary 3. Unplug the AC power from your Plantronics charging base Pair the headset to your mobile device 2.To make it easy on resetting your Plantronics headset, I'm going to break it down by headset series.įor any reason you have a question or need further assistance, contact us today and we'll be happy to help. With the various models of Plantronics headsets, there's different instructions for resetting your Plantronics headset based on the model you have.įollow this Plantronics headset reset guide as a helpful resource.
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